Privacy Policy

Privacy Policy

Our primary goal in collecting information is to improve our Services by providing a richer, more engaging experience, and to effectively administer your participation.

(a) Registration Information: To access one of the Services we may ask you for personally identifiable information that can be used to contact or identify you. This includes, but is not limited to, your name, phone number, credit card or other billing information, email address and home and business postal addresses. We also collect other information that you provide as part of the registration and administration and personalization of your account (including, without limitation, zip code, and individual preferences). Other than names and email addresses provided at your discretion, we don't generally collect any “Personally Identifying Information” about our users (such as social security number, telephone number, street address, driver’s license number, etc.), an exception being for billing and payments where we store your billing information such as name, street address, phone number. However, we may offer you the opportunity to submit other information about yourself (such as gender, age, occupation, hobbies, interests, zip code, etc.). In addition to information about yourself, you may choose to share information about yourself in other content such as in games ("Content"). Any action you perform with other players is considered public, and at your own discretion.
(b) Information from a SNS: When you access the Services on an SNS (such as, but not limited to: WeChat, Weibo, Line, Facebook or Google +), you allow Explorer to access certain information from your profile for that SNS. The information you allow Explorer to access varies by game and SNS, and it is affected by the privacy settings you and your friends establish at the SNS. You can control and find out more about these settings at the SNS where you play our games. For example, Explorer may access and store some or all of the following information, as allowed by you, the SNS and your preferences: your first and last name your profile picture or its URL your user ID number, which is linked to publicly available information such as name and profile photo the user ID numbers and other public data for your friends the login e-mail you provided to that SNS when you registered your physical location and that of your access devices your gender your birthday your interests
(c) Information from a Mobile Device: If you play Explorer games on a mobile device, we collect mobile device identifiers, including UDID, MAC Address and IP Address. In certain games we will create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, character name, geo-location or e-mail address. We may also access your contacts to enable you to invite friends to join you in the Service.
(d) It is your responsibility to read and accept all third party SNS and mobile platforms’ Terms of Use, as well as their Privacy Policies prior to continuing. We may use information about you that we collect from other sources, including but not limited to newspapers and Internet sources such as blogs, instant messaging services and other users of Explorer, to supplement your profile. When you invite new members into your network or send messages through the Services, we collect and maintain on secure servers the information associated with those messages, including email addresses and content.
(e) The Services may contain links to third-party sites. We are not responsible for the privacy practices of any third parties. We encourage our users to be aware when they leave our site to read the privacy statements of each and every site that collects personally identifiable information. This Privacy Policy applies solely to information collected by Explorer.
(f) Finally, in order to provide the best possible service and to allow us to make certain internal reports and make recommendations, we collect aggregate information about the use of the Services, including information about users accessing the Services on other sites, such as internet protocol addresses, browser type, browser language, referring / exit pages and URLs, other browser history, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time (“Activity Information”). By using the Services, you consent to our retaining all the above-described information in anonymous form as long as Explorer sees fit.

In the area of the Philippines and Macau, Explorer does not knowingly collect or solicit personal information from anyone under the age of 21 or knowingly allow such persons to register. If you are under 21, please do not attempt to register for any Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 21 may provide any personal information to or on any Services. In the event that we learn that we have collected personal information from a person under age 21 we will delete that information as quickly as possible. If you believe that we might have any information from or about a person under 21, please contact us at help@explorergamestudios.com.
In other territories, Explorer does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register for any Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on any Services. In the event that we learn that we have collected personal information from a child under age 13 we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at help@explorergamestudios.com.

The Services are hosted in the Asia and are intended for and directed to users in Hong Kong. If you are a User accessing the Services from any country other than the United States, please be advised that your country's laws or regulations governing personal data collection, use, and disclosure, may differ from Hong Kong laws. If you opt to continue to use the Services, any such continued use shall be governed by Hong Kong law, this Privacy Policy and Explorer’ Terms of Use. Furthermore, you hereby consent that during your use you may be transferring your personal information to Hong Kong and you consent to that transfer.

We do not sell or rent your “Personally Identifiable Information” to any third party. We may, however, use certain information about you that is not personally identifiable. We use public information collected to determine the kinds of content that you would like to view and to assist any advertisers in targeting their advertising. We also use your name, email address and other information on our system to notify you of new product releases, service notifications, and to solicit your feedback and input. Those emails will contain links for preference management and where appropriate, unsubscribe links should you decide you do not want to receive further emails.
You understand and agree that we may access, preserve, and disclose any information we may have about you and the contents of your account if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to avoid liability, to comply with legal process, such as a search warrant, subpoena, statute, or court order, or to protect our rights and property, or that of our affiliates or the public. Explorer is not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that Explorer receives.
Explorer may maintain copies of your Content indefinitely, or delete certain Content in whole or in part if Explorer determines, in its sole discretion, that such Content constitutes an "Infringing Posting" or a "Prohibited Posting" as defined in our Terms of Use or for any or no reason. We also use non-Personally Identifiable Information and certain technical information about your computer and your access of the Services (including your internet protocol address) in order to operate, maintain and manage the Services. Explorer may disclose information about you to its partners in order to provide the Services, resolve service problems and correct errors in the Services, to communicate with you about the Services, to provide you with advertising and promotional information in connection with the Services, and to enhance your experience on the Services. However, we do not give our partners an independent right to share this information. Due to our contractual obligations with these third parties and the need to share information to deliver and support the Service, we cannot provide you with the opportunity to opt-out of sharing information (whether Personally Identifiable Information or other information) with these third parties. Explorer, certain of its partners, and each of their contractors and employees may view the Content that you transmit to the service to provide the Service and otherwise perform the tasks set forth in this Privacy Policy.

Be advised that if you send messages or post material containing personal information, that information may be collected and used by others. You can terminate your account at any time which will remove your profile and other personal information from view. Explorer, however, may (but is not obligated to) keep information about you that is on its system following your termination. Please contact Explorer to terminate your account or for any other questions about your personal information.

We reserve the right to transfer your personal information in the event of a transfer of ownership of Explorer or the acquisition of substantially all the assets of Explorer related to the business which collected such information, such as acquisition by or merger with another company. In such an event, Explorer will notify users who have provided email addresses when information about those users is transferred and becomes subject to a different privacy policy.

You may decide to provide us with another person's email address so that person may be invited to join Explorer or so that we may facilitate your communication with other people through the Services (such as when you upload an address book). You may also provide us with another person's contact information for purposes of delivering information through SNS Apps. We use this information to contact and, if necessary, remind that person that he or she has been invited to join Explorer or received content through an SNS App. All invitees are provided with the option not to receive further invitations from Explorer. We may disclose such information if required to do so in order to comply with legal process, as described above.

Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your registration ID and login password for future logins to the Services. Second, we utilize session ID cookies to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage by Users and web traffic routing on the Services. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Services and then close your browser. Third party advertisers on the Services may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions or functionalities of the Services.

Explorer may contain links to other web sites, and content in the Services may be hosted by other web sites. In addition, as described above, most content offered through the Services is served or hosted by other sites. These other sites maintain their own policies regarding cookies and the collection and use of personal information. It is up to you to review those policies yourself.

We may use third-party advertising companies to serve ads on the Services. Our system and the third-party advertising technology uses information derived from Users’ activity,
Explorer’ cookies on your hard drive, your visits to our site, and the Services you use, to target advertising within the Services. In addition, our advertisers may use other third-party advertising technology to target advertising on our site and other sites. In the course of advertisements being served to you, a unique third-party cookie or cookies may be placed on your computer. Similarly, third-party advertising companies may provide us with pixel tags (also called “clear gifs” or “beacons”) to help manage and optimize our online advertising. Beacons enable us to recognize a browser's cookie when a browser visits the site on which the beacon is located, and to learn which banner ads bring users to a given site.
Explorer does not provide any Personally Identifiable Information to third-party advertising companies. Note, however, that if an advertiser asks Explorer to show an advertisement to users with certain characteristics (for example, women ages 18-24) or a segment of that group (for example, women ages 18-24 who have viewed certain categories of content) and you respond to that advertisement, the third-party advertising company may conclude that you have the characteristics of the audience that they are trying to reach.

Explorer is very concerned with safeguarding your information. Your account information is located on a secured server behind a firewall. When you enter sensitive information (such as credit card number), we encrypt that information using secure socket layer technology (SSL). (To learn more about SSL, go to http://en.wikipedia.org/wiki/Secure_Sockets_Layer). Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services. If you have any questions about the security of the Services, please contact us at help@explorergamestudios.com.

Again, if you have further questions about Explorer or this Privacy Policy, feel free to contact us by sending an email to help@explorergamestudios.com.

Under the state of California (United States of America) law, California Residents who have an established business relationship with Explorer or one of its subsidiaries may choose to opt out of Explorer disclosure of personal information about them to third parties for direct marketing purposes. As detailed above, our policy is not to disclose personal information collected online to a third party for direct marketing purposes without your approval. If you choose to opt-out at any time after granting approval, email help@explorergamestudios.com.

Thank you for taking the time to read our Privacy Policy. We hope you enjoyed reading it!

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